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ProSight About Us
Our Story

The Team Behind Every Perfect Turnover

We started ProSight because we were hosts ourselves โ€” and we knew exactly what a great turnover felt like. Today, we help 500+ Airbnb and VRBO hosts across Miami deliver 5-star experiences, every single time.

500+

Five Star Reviews

800+

Turnovers Completed

4.9โ˜…

Average Rating

ProSight founders

2021

Founded in Texas

How It All Started

Built by Hosts,
for Hosts

Starting in 2021, founder Tray Lucero was owned and managed Airbnb properties in Gatlinburg TN, Port Aransas TX, and Austin TX. He kept running into the same problem โ€” finding reliable, detail-oriented cleaners who truly understood the short-term rental world.

Generic cleaning services didn't cut it. They'd miss restocking essentials, skip the staging details guests notice, or show up late out his Superhost status at risk. So he built the solution himself.

ProSight was designed from day one around one goal: make every guest's first impression flawless. We train every team member on STR-specific standards, sync with your booking calendar, and treat your property like our own.

STR-Certified Cleaners
Calendar-Synced Scheduling
$1M Liability Insurance
Host-First Philosophy
Why Hosts Choose Us

Why 800 Hosts and Guests Trust CleanStay

We built every process around one question: what does a host actually need to protect their ratings and grow their business?

We Sync With Your Calendar

CleanStay connects directly with Airbnb, VRBO, and other platforms. When a guest books, we're already scheduled โ€” no manual coordination needed.

Fully Insured & Background-Checked

Every cleaner carries $2M liability coverage and passes a thorough background check before ever stepping into a property.

STR-Specific Training

We don't just clean โ€” we stage. Our team is trained on short-term rental standards: linen presentation, restocking, and guest-ready details.

Reliable & On Time, Every Time

We know a late cleaner can cost you a 5-star review. Our dispatch system ensures every team arrives on schedule, even on same-day turnovers.

Photo Inspection Reports

After every turnover, you receive a photo report confirming the property is guest-ready. Full transparency, zero guesswork.

24/7 Host Support

Have a last-minute booking or an urgent issue? Our support team is available around the clock โ€” real humans, not bots.

Our Journey

From our first property to 800+ Guest Stays

A quick look at how ProSight grew from a personal frustration into one of the most trusted STR cleaning services in Texas

ProSight Founded

Tray launches ProSight after struggling to find reliable STR cleaners for his own Gatlinburg, Tennessee properties.

2021

First 100 Guests Serviced

Word spreads fast. ProSight grows to serve over 100 guests across Tennessee and Texas, building a reputation for reliability.

2022

Calendar Sync Launched

We release our Airbnb & VRBO calendar integration โ€” hosts no longer need to manually schedule a single turnover.

2022

300 Guests & Photo Reports

We hit 200 active hosts and introduce post-turnover photo inspection reports for full transparency.

2023

Superhost Partner Program

ProSight becomes the preferred cleaning partner for Superhosts across South Texas and Tennessee, earning a 4.9โ˜… average rating.

2023

500+ Guests & Growing

Over 500 guests trust ProSight. We expand our team, add same-day turnover capacity, and launch 24/7 host support.

2024

$1,800 Avg. Nightly Rate โ€” Premium Standard

Guests at ProSight-serviced properties now average $1,800 per night. Every turn includes a full STR inspection, ensuring premium cleanliness and presentation that protects host ratings and justifies top-tier pricing.

2025

Ready to work with us?

Join 500+ hosts who trust ProSight for every turnover.